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Project Tools Verify
Roqsafe SVI Support

How can we
help you?

Our security team is ready to assist with IP blocks, account verifications, and all platform-related issues. We typically respond within 24 hours.

System Status
SVI Portal Operational
IP Verification API Operational
Block Check Service Operational
Authentication Operational
Send a Support Request
Fill in the form below and a Roqsafe SVI specialist will contact you. For urgent IP unblock requests, please mention your IP address.
✅ Your request has been submitted. We'll be in touch within 24 hours.
Contact Details
Response Time
Within 24 hours
Headquarters
Roqsafe LTD, Netherlands
Frequently Asked
My IP is blocked. What do I do?
Visit the Verification Portal and enter your IP address. If blocked, submit a deblock request or contact support directly.
How long does an IP block last?
Soft blocks are typically reviewed within 48 hours. Permanent blocks require a manual review by our security team and direct written communication.
What triggers an automatic block?
Our system automatically blocks IPs that exceed daily check limits, attempt access to restricted routes, or display patterns consistent with unauthorized scanning.
How do I set up MySpeed?
Deploy using Docker with docker run -d -p 5216:5216 germannewsmaker/myspeed, then visit the MySpeed page for full details.
Quick Links
IP Verification Portal MySpeed Monitor Back to Home

About Roqsafe LTD

Roqsafe LTD is a leading cybersecurity firm dedicated to providing robust verification and inspection services. The SVI team operates at the forefront of network integrity, protecting Erickson Holding's digital infrastructure against evolving threats through real-time monitoring, AI-assisted detection, and advanced authentication protocols.